Investigating AutoText Slowness for some users

Incident Report for Nuance Dragon Medical Cloud Status (US)

Resolved

resolved as of 6:00pm EST. More to come

Posted Dec 14, 2018 - 20:28 EST

Update

We continue to investigate an issue causing potential intermittent impact to the use of AutoTexts for some users. We will update here as we know more.

Posted Dec 14, 2018 - 17:38 EST

Investigating

We are currently investigating intermittent slowness when trying to execute AutoTexts.

Posted Dec 14, 2018 - 17:21 EST

This incident affected: Dragon Medical Embedded (Dragon Medical Embedded - Customizations) and Dragon Medical One (Dragon Medical One - Customizations).

This page provides status information on support incidents as they are understood by the Nuance support team in near real-time. Information on this page, including description of root cause and recommended remediation steps, is based on knowledge Nuance has at the time the information is posted, and may be modified or updated at any time. Information posted, including root cause reason for an incident, is considered rapid-response-only.

Dragon Medical Cloud Uptime Report (United States)

Nuance Healthcare Support

Dragon Medical Cloud Status (United States)