Nuance Dragon Medical Cloud Status (US) Status - This is test from Mitch - DME and DMO recognition results are delayed

This is test from Mitch - DME and DMO recognition results are delayed

Incident Report for Nuance Dragon Medical Cloud Status (US)

Resolved

We have resolved the issue which was causing delays in recognition results.

Posted Mar 26, 2019 - 16:23 EDT

Identified

We have identified the issue causing the delay in recognition results and we are working to correct this issue.

Posted Mar 26, 2019 - 16:21 EDT

Investigating

We are currently investigating reports of delayed recognition results for both Dragon Medical One and Dragon Medical Embedded.

Posted Mar 26, 2019 - 16:18 EDT

This incident affected: Dragon Medical Embedded (Dragon Medical Embedded - Speech Recognition) and Dragon Medical One (Dragon Medical One - Speech Recognition).

This page provides status information on support incidents as they are understood by the Nuance support team in near real-time. Information on this page, including description of root cause and recommended remediation steps, is based on knowledge Nuance has at the time the information is posted, and may be modified or updated at any time. Information posted, including root cause reason for an incident, is considered rapid-response-only.

Dragon Medical Cloud Uptime Report (United States)

Nuance Healthcare Support

Dragon Medical Cloud Status (United States)